Examples of NAH Results in Large and Small Hospitals
- Press-Ganey confirmed patient satisfaction ranking gain in similar facilities from .4% to 96%.
- CNO and her staff implemented NAH resulting in a reduction of nurse turnover from historic 27% to 4.3% over three years. (smaller hospital).
- CNO and her staff implemented NAH resulting in improved nurse recruiting from 32% to 78% in one year, resulting in a net savings of $350,000/year (smaller hospital).
- Identified $5.38 million in savings in creating systems that insured that all necessary instruments and supplies are in the OR on time (large hospital).
- Created a $1.25 million yearly return in creating a new inventory system for Laparoscopic cameras (large hospital).
- Working with the hospital and physician’s offices, reduced Registration Error rates from 85% to 5% (smaller hospital).
- Net yearly gain of $210,000 in improving the scheduling system for MRIs (smaller hospital).
- Net yearly gain of $572,000 in improving the system of admitting patients from the ER (smaller hospital).
- Net yearly gain of $330,000 in improving the Payer Denial system in the business office (smaller hospital).
- Improved the scheduling system in the Health & Wellness Center resulting in an $81,000 increase in net yearly revenue (smaller hospital).
- Re-created inventory, supply, and supply cart systems on the floor to insure that RNs and CNAs always have what they need to care for the patient (both large and smaller hospitals).
- Return on investment (ROI) of 154% and 287% year one and two respectively in implementing a new PDA system in the Home Health Department (smaller hospital).
- Reduced Patient Registration errors within the hospital by 40% (smaller hospital).
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Four Agreements in Healthcare
PO Box 2674
Rancho Santa Fe, CA 92067
Tel: 760-431-7893
Fax: 760-431-7899
info@FourAgreementsinHealthcare.com


